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DMCA Policy

Rumef ("we", "us", "our") respects the intellectual property rights of others and expects users of rumef.com (the "Site") to do the same. This policy sets out how to report alleged copyright infringement on the Site, how we respond, and how a party affected by a removal may dispute it. It is provided in accordance with the Digital Millennium Copyright Act of 1998 (the "DMCA"), and in particular 17 U.S.C. § 512.

Notice regarding false or abusive claims

Submitting a takedown notice is a sworn legal act, not an informal complaint. Under 17 U.S.C. § 512(f), any person who knowingly materially misrepresents that material is infringing — or that material was removed or disabled by mistake or misidentification — is liable for any damages, including costs and attorneys' fees, incurred by the alleged infringer, by any copyright owner or licensee, and by the service provider.

We log and retain every notice we receive, together with the submitter's identifying information and the statements made under penalty of perjury. Where we have reason to believe a notice was submitted in bad faith — for example, to remove a competitor's listing rather than to protect a genuine copyright interest — we will pursue the remedies available to us under § 512(f) and applicable law, and we will report the conduct to the relevant platform.

None of this is intended to discourage legitimate rights holders. If you hold a genuine copyright interest and believe our Site is infringing it, we want to hear from you, and we will act promptly.

How to submit a notice

Please use the form at the bottom of this page. It is the fastest route: it reaches our designated agent directly and allows us to act expeditiously.

Notices sent to addresses other than those above, or submitted through channels other than this page, may take longer to reach the right person and may delay our response.

What a valid notice must contain

To comply with 17 U.S.C. § 512(c)(3), your notice must include all of the following. A notice missing any of these elements may not be legally effective, and we may not be able to act on it.

  1. Identification of the copyrighted work you claim has been infringed. If your notice covers multiple works, you may provide a representative list of them.
  2. Identification of the material you claim is infringing and that you are asking us to remove or disable, with enough detail for us to locate it — at a minimum the URL of the page or the exact location of the material on the Site.
  3. Your name, company affiliation (if any), mailing address, telephone number, and email address.
  4. The following statement: "I hereby state that I have a good faith belief that the disputed use of the copyrighted material is not authorized by the copyright owner, its agent, or the law (for example, as a fair use)."
  5. The following statement: "I hereby state that the information in this Notice is accurate and, under penalty of perjury, that I am the owner, or authorized to act on behalf of the owner, of the copyright or of an exclusive right under the copyright that is allegedly infringed."
  6. Your full legal name and your physical or electronic signature.

Copyright registration is not a precondition for sending a notice, and we do not require you to produce a registration certificate in order for us to review your claim. If you have a registration number, however, including it helps us process your notice more quickly.

What happens after we receive a notice

On receipt of a notice that substantially complies with § 512(c)(3), we will act expeditiously to remove or disable access to the material identified. We will make a reasonable effort to notify the party who posted the material that it has been removed, and to provide them with a copy of your notice, including the contact information you supplied.

Counter-notification

If your material was removed from the Site and you believe the removal was the result of a mistake or a misidentification, you may submit a counter-notification under 17 U.S.C. § 512(g)(3). This is the correct legal route for disputing a removal. A counter-notification must include:

  1. Your physical or electronic signature.
  2. Identification of the material that was removed or disabled and the location at which it appeared before removal.
  3. The following statement: "I swear, under penalty of perjury, that I have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled."
  4. Your name, address and telephone number, and a statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located (or, if your address is outside the United States, for any judicial district in which we may be found), and that you will accept service of process from the person who submitted the original notice or their agent.

We will forward a valid counter-notification to the original complainant. If they do not notify us within ten (10) business days that they have filed an action seeking a court order to restrain the allegedly infringing activity, we may restore the removed material within ten (10) to fourteen (14) business days of receiving the counter-notification.

The same warning applies in both directions: a counter-notification containing a knowing material misrepresentation carries liability under § 512(f).

Repeat infringers

In accordance with 17 U.S.C. § 512(i), we have adopted and reasonably implement a policy of terminating, in appropriate circumstances, the accounts of users who are repeat infringers.

Trademark and other claims

The DMCA covers copyright only. If your claim concerns a trademark, a patent, a design right, or any other form of intellectual property, please still use the form below, but state clearly which right you are asserting and the registration number where one exists. Such claims are handled outside the DMCA process described above.

Contact

Use the form below to submit a DMCA notice, a counter-notification, or any other intellectual property claim relating to the Site. Please include all of the elements listed above in the message field.

How We Support You

If you have questions about our products or need help with an order, you can contact us at any time by email. Our team responds within 1–2 business days.

To speed up assistance, please include your order number or the email address used during checkout. For product details, delivery updates, or general support, reach out and we will provide a clear and timely response.

Customer Service: Monday to Friday: 9:00 AM – 5:00 PM (EST)
Email:
info@rumef.com
Phone:
+14844578412
Company Name:
Rumef LLC
Address:
3625 E Jurupa St, Ontario, CA 91761, United States
Contact Form:
Click here

We do our best to reply to your e-mail within 1-2 business days.